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  • January 5, 2019


Download Alexa for your Windows 10 PC for free. Tech support walked me through the process. If you have Nero uninstall it before doing all of this and reinstall it. CD rom trouble shooting: Uninstalling the driver didn’t help. Hewlett Packard Enterprise International. Hi everyone, I have been fighting with my cd rom for the last 3 days to include working with HP support.

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Sorry, we’re having trouble showing recommendations right now. The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise.

Just my 2 cents worth. Amazon Music Stream millions of songs. I live in Spain so I had to tranlate it! AmazonGlobal Ship Orders Internationally. Once the program is loaded, look at the attachment I have provided. My DVD showed up in Safe mode but had trouble in a regular boot up. Hewlett Packard Enterprise International. English Choose a language for shopping.

HL-DT-ST DVDRAM GSA-4084N Firmware KQ09 download

Then close the Hardware Manager, and immediately reboot your system. I’ve had to reinstall the driver more times than I can count.


Modified the registry and the drive seems happy again. The only driver I found is the attached. So i came across this blog and tried your regedit advice.

Normally it solved the problem td me for some time, others I have to format and reinstall. From what I’ve heard this is actually a problem caused by Microsoft and it’s software and not actually a problem caused by HP. Before doing anything else, you can try this simple process: Actually, bsa resolve this issue, I wound up calling HP tech support, instead of downloading the driver.

Item is in your Cart. Cannot install from CD. Fernando, I contacted hp helpdesk support center and all they have done is tell me to take it back to hp service, they have already changed my DVD drive to a different model and my laptop is a dv and it is just 2 years old, I had the same problem with the previous DVD and the new one they have installed too.

HL-DT-ST GSAN Firmware KQ09 Download

If not, you will be getting an alarm that the driver cannot be found. In the end I think I need an Apple!


CD rom trouble shooting: I even changed the DVD unit and the problem started again and it does come and go after uninstalling and doing the the following: If you look almost anywhere on the net you will find thousands no millions 4084m people complaining that they are losing their DVD drivers from all manufacturers and models.

If you have “LowerFilter” do the same, delete it. There was stt problem completing your request. By using this site, you accept the Terms of Use and Rules of Participation.

sg I was recently having some trouble with my DVD Drive too. This is absolutely a nightmare. Thing is, I don’t remember which. Uninstalling the driver didn’t help. Amazon Renewed Refurbished products with a warranty.