The product is out of paper, or the paper is not properly loaded in the tray. The paper pick roller. Load at least 10 sheets of paper into the tray, but do not overload the tray. Net Weight without print cartridges installed. Asia Pacific and Oceania.

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The Carriage is Stuck for HP Deskjet 3600 and 3840 Printer Series

If the cartridges are not compatible with your product, skip to Solution four to replace the cartridges. If these steps resolved the issueand the test page printsthere is no need to continue troubleshooting.

Ink cartridge information Cartridge. Make sure that the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper. Press the Power button to turn on the product.

Check the estimated ink levels Follow these steps to check the ink levels, and then replace any low cartridges. The product might also have one of the following issues:. Hold the cartridge so that the nozzles face down and the contacts face toward the carriage.

Warranty withdrawn refurbished product: The printer carriage does not move from the left side of the printer and the printer light blinks when the printer is turned on. Open and close the top cover four times, and then release the Power button. The Virtual Agent is currently unavailable. Contact HP Support to schedule a repair or replacement. With the print side down, reinsert the stack of labels into the tray until it rests against the rear edge of the tray.


From the Paper type drop-down list, select Labels or Plain paperdepending on your software program.

HP Deskjet Printer series | HP® Customer Support

Noise levels per Jp Rotate the paper rollers. The following sections describe the most common issues associated with the blinking Power light. Drivers may be in development so please check back at a later date or visit the product homepage. Plug the printer directly into a wall outlet Plug the product directly into a wall outlet to make sure that the power source functions correctly.

Replace the cartridges Press the Power button to turn on the product.

Printer Specifications for HP Deskjet 3840 Color Inkjet Printer Series

To see if your product is still under warranty, go to the warranty check website http: See the section on how to use these solutions at the beginning of this document.

Cause Any of the following issues can cause this issue:. Open the front cover. In the Width and Height boxes, or the Width and Length boxes, type the dimensions.


Verify that the protective plastic tape has been removed from the print cartridge. Let HP identify any out-of-date or missing drivers and software. On the Windows task bar, click the Windows iconand then click Printers and Devices. Click Align the Deviceclick Alignand then follow the on-screen instructions.

Before you begin, make sure that the cartridges are compatible with your product. Press in the latch on the rear xeskjet door, and deskjef pull the door away from the product to remove it. The Power light blinks and a message displays on the computer The Power light blinks and a message displays on the computer. The carriage might move to the access area.

Apply a moderate amount of pressure to make sure that you remove all debris. Press the Power button to turn on the product.